On 28th April, we conducted a webinar regarding the internal ranking process at Chambers & Partners. The webinar was hosted by Blessing Adeagbo and Lena Martin, moderated by Laurence Mussett, and featured guest speaker Ana Licurci, Research Manager at Chambers & Partners.

We were delighted to see such a high level of attendance. Thank you again to everyone who joined us! As always, to ensure no one misses out, we’ve put together the key takeaways from the session.

Who This Article Is For

• Law firm marketing and business development teams
• Partners preparing Chambers submissions
• Firms aiming to improve or secure Chambers rankings

Quick Overview

The webinar began with an overview of Chambers’ submission process, including important 2026 deadlines, key ranking components, and what firms need to know to succeed. This was followed by a focused session on how to write compelling work highlights and what strong client feedback looks like, along with additional practical tips. 

We concluded with a live Q&A session and we were very excited to receive an overwhelming number of questions. For those that we were not able to answer in the session, we have given our responses to the remaining queries at the end of this article.

Upcoming 2026 dates

Understanding the Chambers & Partners Research Process

Chambers & Partners research is structured in 5 key phases, which the researcher will have to go through each time they are researching a practice area. 

1. Preparation – Researchers meet with ranking editors to discuss market trends, recent developments, and objectives for the upcoming research (table refinement, new subtables, etc.).
2. Interviews – Researchers speak with lawyers and clients to collect feedback via calls or surveys.
3. Ranking – All the information gathered is analysed by the researcher, including submission as well as feedback from peers and clients.
4. Editorial – The researcher will select quotes from clients, and matter examples and will check that the description of the firm/lawyer is still accurate. 
5. Publication – After internal review, guides are published.

Tips: 

• Submissions are assessed annually, so consistency in both performance and participation is essential. 
• Submit referees on time to ensure they are contacted when the research starts. Be sure to send them your own reminders as this vastly improves the chance that they will respond.
• Make sure the lawyers are available to the researcher for calls

Key Criteria Behind Chambers Rankings

Chambers rankings are based on four key factors: 

1. Work highlights: The researcher will assess the sophistication of the matters submitting using the submission.
   → What does sophistication actually entail? This term refers to the complexity, scale, or strategic importance of your work. Factors include:

• The prominence of the client or transaction in the market
• Legal or jurisdictional complexities involved
• Novel issues handled, or innovative approaches
• The firm’s specific role and impact on the outcome

Note: Matters don’t have simply to be the highest-value deals; complex regulatory or cross-border work can be equally impressive, as are those that are very unusual or set precedent. Those factors really depend on the practice area. 

2. Referee feedback: What your referees say about you in surveys or interviews. Strong client feedback can have a significant impact on rankings, particularly when a researcher is undecided about a potential promotion.
3. Bench strength (for firms) and individual involvement (for lawyers): The researcher assesses the depth and quality of the team, or how actively a lawyer contributes to matters. 
4. Finally, market feedback: What peers say about a lawyer or a firm. It has the least weight but can still influence decisions if consistently positive or negative.

Tips: 

• Write matters clearly, concisely, and easy to understand (max. 1 page)
• Focus on quality: the submission allows for 20 matters, so be sure to focus on your strongest work.
• Showcase new work where possible and add clear updates if using matters that have appeared recently.
• Complete as many fields as possible where feasible for confidential matters and only use N/A when strictly necessary
• Include lawyers from other departments where relevant to help show your bench strength, especially for co-led or cross-practice matters.

How to Write Strong Work Highlights for Chambers Submissions

A well-structured matter description helps researchers quickly understand the importance of your work.

We recommend the following structure:

1. The client is identified clearly and concisely. Don’t assume the researcher knows every market player— adding brief context helps them understand both the matter and its significance.
2. The transaction is clearly explained and outlines the firm’s role and key responsibilities (current and ongoing). 
3. The firm highlights why the deal is complex, impactful, or significant—making clear why it deserves inclusion. This is crucial, as excessive or overly technical detail can obscure what the matter’s impact was.
4. A closing sentence highlighting why the matter shows the firm’s strengths. This can help underscore the strength of the deal. 

Tips: 

• Keep work highlights concise and impactful, ideally within one page per matter. 
• It’s also fine to include confidential matters: Chambers handles all data with care, and confidentiality does not make a matter any less strong or valuable.

What about matter values? 

Matter value is not always decisive, but it can provide useful context. Below are some tips:

• Use the correct value: Showcase the matter/transaction value, not the enterprise value.
• Value is a good indicator, but it isn’t everything: Don’t exclude matters just because the value is lower—complexity, jurisdictional challenges, or client importance can make them equally significant.
• Highlight broader complexity: Emphasise what makes the matter notable beyond value (e.g. legal difficulty, strategic importance, timing).
• Include values where possible: It’s better to include a matter than omit it, as each adds to the overall picture.
• Handle confidentiality smartly: If exact figures are sensitive, provide a value range instead.
• Consider practice area differences: In areas like disputes, value may matter less, but including it where possible still helps give context.

How to Secure Strong Referee Feedback for Chambers

Referee feedback is one of the most influential ranking factors, often carrying even more weight than work highlights.

Tips:

• Choose referees who are responsive and available, not just the most senior.
• Prepare them by explaining Chambers’ role and expectations, so they don’t mistake outreach for spam.
• Encourage written responses if calls aren’t possible. Feedback in any form counts.
• Spread referees strategically, so that newer partners receive exposure and are well positioned for consideration too. 
• Never “coach” referees, but ensure they understand what Chambers is looking for. The main themes to their feedback should be the firm’s quality of advice, commercial awareness, and sophistication of service. 

Consistent, positive feedback over multiple cycles signals reliability and will therefore lead to new or improved rankings.

Demonstrating Bench Strength in Chambers Submissions

Chambers looks beyond individual partners.

To demonstrate strength:

• Include a range of lawyers across seniority levels
• Highlight collaboration across teams and jurisdictions
• Show continuity and depth within your practice

Consistency in Chambers Submissions Matters

Skipping a year or submitting partial information can negatively affect rankings. Chambers really values steady participation and evidence of ongoing excellence — not sporadic peaks.
If a ranked lawyer isn’t included in a submission, Chambers will monitor their performance the following year before making any ranking changes.

Final Thoughts

To stand out in your submissions to Chambers going forward:

• Submit every year
• Keep matters current (12-15 months max.), clear and easy to understand
• Make sure you explain why the matter is important/complex/challenging etc. 
• Prioritise available and willing referees above all others.

Remaining Q&A questions: 

1. I have observed through the last years that Chambers send the questionnaires to selected referees – not all. Does it go in stages or just a part of all referees provided by a law firm?

Usually, referees are contacted around the same time, whether for calls or surveys. However, in larger sections, outreach may be staggered.

The split between survey and call invitations can vary. Typically, call invites are sent to referees with a higher number of referrals, while surveys go to the rest. Some sections may follow a 50/50 split, but this is flexible. 

It is at the researcher’s discretion who they invite to calls, but ultimately Chambers will try to speak to as many referees via phone interview as possible.

2. What if a matter is very sensitive and barely any information can be shared?

If you already have enough strong matters, it may not be necessary to include it. However, if the client is notable, you can still list them in the confidential client section (Section E0) to demonstrate that you act for them.

You’re always welcome to include clients in the confidential section—Chambers treats this information seriously, and confidentiality does not weaken the strength of your submission.

Consider whether you have enough disclosable information to give the researcher a fair impression of what the matter was and why it was important. If you do not have enough information, you may wish to consider including other matters.

3. I would like to understand how we should reflect a situation where we handle multiple engagements for a single client — for example, an ongoing general advisory mandate alongside a new, distinct matter. Should these be listed as separate entries within the same client reference, or is there a preferred format for combining them into one submission?

We usually recommend listing all the deals you’ve handled for a single client under one matter description, but it’s important to clearly distinguish between different engagements—for example, ongoing advisory work versus a specific litigation matter. This approach also helps free up space to highlight work for other clients.

4. I had the benefit of going through a survey with a lawyer and I notice that the questions aren’t the same as these. Are these specifically the questions that would be asked in an interview?

The sample questions shown during the webinar reflect the general theme of the questions that referees would typically be asked on calls and in surveys/questionnaires. They will likely be questions that researchers will ask in phone interviews. The questions may not be in the same exact words as in the surveys, but the general ideas that Chambers & Partners want to find out about are the same.

5. Is it better to have referees who can speak specifically to matters that we have submitted? Sometimes we need to drop matters because others are more impressive but the referee is still one that we would like to put forward. Is it stronger to have the referees that can talk to the specific matters that we do select for consistency?

Referees do not necessarily need to align with specific matters. This is encouraged where possible, as researchers can then corroborate a matter in the submission with feedback from someone else who worked on it. However, if the firm has a solid referee who is likely to respond and provide helpful feedback, the referee should not be dropped simply because their matter is not featured on the submission.

6. It was mentioned that the “referring lawyer” column in the referee spreadsheet is helpful, but that’s only relevant for referees who have calls with Chambers right? Most referees receive a survey and in that case that column is irrelevant.

Yes, referees who receive surveys are required to select lawyers from a dropdown menu. However, the “referring lawyer” field should always be completed if possible because they are helpful to researchers when they conduct phone interviews

7. Is it worth describing in the work highlight who worked on the case, given that the team composition is already included in the dedicated row? Isn’t it a waste of characters?

While completing the dedicated field in the work highlight form is crucial, also indicating which lawyers or teams worked on specific aspects of a matter can help clarify roles and responsibilities—especially when multiple partners are involved across different departments, or when you are aiming to have a particular lawyer recognised.

In short, this is optional, but worthwhile if you have the space and a clear reason to mention specific lawyers during the matter description.

8. Given the form encourages us not to just submit lawyer bios that are already available on the website, what are things that can be added to lawyer bios would catch the eyes of Chambers?

We recommend including a hyperlink to the website bio within the individual’s name.

A strong bio should ideally be structured within 150–200 words and include: a brief overview of expertise and education, key track record highlights, ongoing or recent major work, notable publications (if relevant), and a clear indication of where you believe the individual should be ranked.

9. Is it possible to include some confidential details in a disclosable work highlight? If yes, how? Putting sensitive information in red ? Or when in doubt just put it in the non-publishable work? (Some elements of our transactions are public while some aspects we worked on are confidential).

Where a matter combines publishable and non-publishable elements, the matter can be included in the publishable section with the non-publishable aspects written in red font. However, if by nature, the matter is very sensitive and has more confidential aspects, it may be helpful to have the matter in the confidential section. As mentioned earlier, Chambers pays equal attention to publishable and confidential matters.

The post Webinar Recap: Chambers & Partners Research Process – Key Insights, Submission Tips & Ranking Strategies appeared first on Tier One Rankings.

The launch is, of course, a time to celebrate the great achievements of our colleagues. In some respects, it also marks the start of the next research cycle (to anyone who joined my webinar on elevating submissions through analysis, your analysis time starts here!).

This year’s launch also gave us some fascinating insights into what general counsel are looking for and how current trends are shaping clients’ needs when it comes to external legal providers. As part of the launch event, Chambers Asia-Pacific Research Director Sarah Kogan spoke to Kenji Tagaya, Head of Legal and Secretariat Division at Jera, and Rishi Gautam, Global General Counsel at Tata Consumer Products.

Here are the key takeaways from their conversations, as well as some facts about the 2026 guide and the forthcoming 2027 research.

• The expectations on GCs have changed.
  Both Mr Tagaya and Mr Gautam noted how GCs are no longer supporting players who simply think about business risks and compliance. Now, they have to think about how to be business-enablers and strategic partners to business as well – or “finding ways to say yes in a responsible manner,” as Mr Gautam put it.

• GCs’ expectations of external counsel are changing.
  As GCs are expected to now be strategic partners, so too are external counsel expected to be strategic advisors. Mr Tagaya noted how law firms need to be able to be sounding boards and providers of high-level strategic advice. Mr Gautam emphasised the need for tailored solutions that work not only for the client but also for other parties involved in the matter.
  
  For example, in an M&A, Mr Gautam said how successfully completing the acquisition is only half the battle; the other, equally critical part is successfully integrating the target and its people.

• GCs are looking for solutions in what are challenging regulatory environments.
  Both Mr Tagaya and Mr Gautam referenced the regulatory changes and unforeseen events that have occurred in the last few years – things like tariffs and sanctions and policy changes in light of concerns over energy security.
  
  For Mr Tagaya, he wants external counsel to be capable of keeping up with the pace of change, especially when there are time pressures and not a single solution to the problem. Straightforward legal interpretation alone is not enough, in his view. For Mr Gautam, he views external counsel as a thought leader or steward for explaining ever-evolving, complex regulatory mandates to business.

• AI is changing the market…
  Both GCs have been seeing increased use of AI when it comes to legal advice. The technology is being used for things like online searches and legal research, simple answers, basic drafting, and document review.

• …but GCs are still conscious of the power of old-style legal consultations.
  While Mr Gautam acknowledges the efficiencies and cost/time savings that AI, can bring (and expects these efficiencies to be passed on to the client), he remains cautious, noting that the technology is still at an early stage and prone to mistakes.
  
  “We wouldn’t want [hallucination] to happen with us at any cost,” he said. “Credibility of the legal advice and credibility of the work product is a no-compromise for us.”
  
  For both him and Mr Tagaya, human interaction remains key. Mr Gautam is looking for assurances from legal providers that when AI is involved, external counsel will ensure that confidential material remains confidential and any AI output is checked and verified by a human. Mr Tagaya asserts that truly strategic advice can only be gained from interacting with external legal counsel.

• A strong existing relationship can be an initial advantage.
  When it comes to selecting external counsel to provide consultations and assist with complex situations, there was a clear preference for already trusted firms – even over brand names.
  
  Both GCs noted that an existing relationship enables nimble responses, as clients don’t need to spend time teaching external counsel about their business. And counsel without that background can often be of limited use in business procedures that require a patient and nuanced understanding of various aspects: cultural, administrative, financial, etc.
  
  Mr Tagaya and Mr Gautam also spoke about the trust and understanding of clients’ ways of working that can be built up through multiple interactions, which can give a client confidence in exceptional and challenging situations.

• GCs are concerned about the evolving business environment.
  With an array of external (and often unanticipated and unbudgeted-for) factors impacting clients’ day-to-day working – such as regulatory challenges, evolving customer demands, and various different but important stakeholders to satisfy – it is likely that there is no one single solution for the issues businesses face. Instead, in-house counsel want to see an honest effort and a certain degree of nimbleness to be able to work around the emerging situations that happen.

On Chambers Asia-Pacific research

• Chambers reiterated the importance of client opinions, calling them “central to our research methodology” and emphasising that Research seeks to understand the market by learning what clients consider key priorities when instructing outside counsel.
• Chambers utilises similar criteria when ranking lawyers and seeks to highlight where they have demonstrated excellence in their expertise, recent work, and client service.

Chambers will be sharing later a further document with greater details regarding the Research team’s insights regarding market trends, as well as more information on how the guide has been updated in this new release.

Asia-Pacific 2026 research stats

The 2026 guide consists of 3,993 department rankings and 7,173 lawyer rankings (of which 438 are Up-and-coming Individuals or Associates to Watch). Research received over 5,300 submissions and conducted over 22,000 surveys and over 5,000 telephone interviews.

The submissions and research enabled an updated set of rankings to be produced and the introduction of new market coverage. Specifically, Chambers introduced new tables for:

• Asia-Pacific Region, International Arbitration – The Bar 
• Australia, Media & Defamation: The Bar
• Japan, Shipping
• Indonesia, Startups & Emerging Companies

Asia-Pacific 2027

Research for Asia-Pacific runs from  February  to  August, and submissions for the 2027 Asia-Pacific Guide are open. The next deadline is 21 January 2026.

You can view the full schedule  here.

Please note that the referee limit for Chambers Asia-Pacific is 30 per practice area.

The post Webinar Watch: Chambers Asia-Pacific Guide 2026 appeared first on Tier One Rankings.

1. An analysis is worth doing in order to set strategy and correct any inefficiencies that might have arisen previously.

By understanding what the team is lacking in the eyes of Research, and by seeing what higher ranked firms are doing well, we can try and tailor the next submission to tick the boxes that Research wants.

2. Paid-for tools like Chambers Insight of Legal 500’s Insight Essentials are simple ways to get this analysis.

The directories do all the hard work of compiling the insights and then present actionable tips for improvement. There is no guessing about what Research wants. However, these are expensive products.

If you are interested in buying but the budget only stretches so far, you might consider the following strategies:

• Buy a report for your chosen practice area(s) every two years – the insights you learn can likely still be applied the following year
• Only buy Chambers one year and then only buy Legal 500 the next – the insights you learn can likely still be applied the following year.
• Focus on buying reports where the lawyers are particularly unhappy with their ranking – the additional insight could be a difference maker.
• Focus on buying reports for areas in which the team has maintained the same ranking for 3+ years – the directories rarely promote in consecutive years. The first year after promotion will usually be about consolidating the new ranking, which can be done by doing similar things to the previous year; a paid-for report is not likely necessary.

3. A free analysis can be conducted by reading through and noting trends in the directories’ editorial and practice area definitions.

By seeing what work and clients the firms in the tier above are being praised for, we can gain insight into what plays well with Research.

It is best to do this analysis for the firms in the tier above (rather than several tiers higher) because promotions are typically one tier at a time, so it makes more sense to look at trends in the band you’re most likely to enter.

A similar analysis can be carried out on the practice area definitions, to ensure the submission is only including work that Research wants to see. This should make it easier for the Researcher to assess the quality of work highlights being put forward.

It is important that any material used for a free analysis comes directly from the directories, as this comes directly from Research and should accurately reflect what Research wants to see.

4. AI tools can be used

It is important to be aware of your company’s AI-use policy and the AI’s own data-privacy policy, but if you have permission to use AI on company data, it can be a useful tool. Potential use cases include:

• Analysing the submission to see if the content covers the trends identified in your analysis.
• Tackling the matter descriptions, to make them easily digestible to a non-expert Researcher who might not have much time to read a long description.
• Handling the lawyer bios, because Research only checks them briefly (and usually for editorial purposes), so it might be better to let AI handle this and have the lawyers focus more time on the work highlights.

5. Acting on an analysis can strengthen ranking or promotion prospects

An analysis of competitors allows you to draw comparisons with them that are, importantly, backed up by facts set out by the directories themselves. If a higher ranked firm is praised in editorial for handling a $1 billion transaction, and you have multiple ten-figure transactions of your own, it is easier to draw an argument like: “Research, you, praise this billion-dollar transaction for this firm, we’re doing the same sort of work, so perhaps we deserve a comparable ranking.”

In addition, by acting on an analysis, it is possible to show progression, which can in turn lead to positive impressions and upwards momentum. For example, if the firm has been hampered by a lack of IP disputes in the IP section and then shows it is now doing IP disputes and IP transactions, this can be presented as growth and a strengthening practice.

6. The best time to do an analysis is between the next guide launch and the relevant submission deadline.

This is because the latest insights (from the paid products and in terms of editorial) won’t be released until guide launch, so waiting allows you to work with the most up-to-date information.

However, it is also possible to do an analysis shortly after submitting – this can be crucial if the time between guide launch and submission deadline is very tight. The information might not be the most up to date but will still be relevant and can provide extra datapoints about what Research likes.

If you have any questions, our team is here to help!

The post Summary of the “Elevating Submissions Through Ranking Analysis” webinar appeared first on Tier One Rankings.

But just as in medicine, where doctors must learn about “bedside manner,” lawyers must not lose sight of their own empathy, particularly leaders and department heads. Empathy has always been a critical skill for leaders, but it is taking on a new level of meaning and priority, in a changed workplace and with a global pandemic set to become an integrated part of our lives and futures. 

A 2019 Workplace Empathy Study showed that 90% of employees believe that empathy is important in the workplace, and 80% would leave an employer who they don’t believe is empathetic, and since the pandemic, this is likely to have only solidified.

Lawyers have often been trained to “poke holes” in someone else’s position as opposed to attempting to relate to it. To win, to close the deal, to be hyper-focused on their side’s results, sometimes at the expense of connecting and empathizing with others.

Far from a soft approach, an empathetic approach can drive business results, loyalty, and morale. We know demonstrating empathy is positive for people in social situations, but research underlines its importance for everything from morale, retention and results.  

Leading with Empathy and its impact on Morale

Empathy is a central component of emotional intelligence and effective leadership. Leaders can demonstrate empathy in two ways.

First, they can consider someone else’s thoughts through cognitive empathy (“If I were in his/her position, what would I be thinking right now?”).

Leaders can also focus on a person’s feelings using emotional empathy (“Being in his/her position would make me feel ___”). 

But leaders will be most successful not just when they personally consider others, but when they express their concerns and inquire about challenges directly, and then listen to employees’ responses. 

Leaders don’t have to be experts in mental health in order to demonstrate they care and are paying attention to their teams but it’s enough to check in, ask questions and take cues from the employee about how much they want to share.

Pay attention, ask thoughtful and better questions, listen deeply and practice.

The understood workforce is likely to take that appreciation and understanding into all of their relationships and these personal and professional connections build a deeper employee engagement and loyalty, as well as improved performance, productivity, sense of belonging and client service.

Incidentally, empathy is among these so-called “soft skills” that are frequently investigated by the legal directories during their research and interviews with clients, and as important for the rankings as they are for clients making decisions on which “leading” firm to use.

The post Lawyers: Leading with Empathy appeared first on Tier One Rankings.